PROMENA FOREIGN MARKETS COMMODITY CONTRACTS BROKERAGE is committed to protecting your privacy and maintaining the security of any personal information received from you, as we consider confidentiality to be an integral part of our relationship with our clients.
The information collected include, but are not limited to, your name, mailing address, telephone number, e-mail address, and other information necessary to verify your identity and contact information will be maintained with Promena Markets strictly for business purposes. We only use the collected information to provide you with the services you request, identify you when you contact us, or from time to time, send you marketing material that may be useful to you.
The information collected will remain confidential and shared only between our account services and compliance departments, and may be shared with internal departments or affiliate offices who conduct marketing, back-office and customer service functions to accomplish normal business operations or third party suppliers we engage (under contract) to process data on our behalf. All these parties are required to keep your personal information confidential. Your personal information may also be disclosed to applicable governmental, regulatory or enforcement authorities and only when requested for the purposes of investigating and acting on any breach of law or regulatory rules in accordance with their procedures.
Such information may be maintained either physically or electronically with strict access procedures.
Similar to other websites, Promena Markets also uses “cookies” and other similar technologies that are sent to your browser and stored in your system, thus helping us track visitors to our site for marketing analysis purposes, and to enhance your user experience. This technology allows collecting some information about your browser type, IP address, location, etc. If you prefer not to accept cookies, you can set your browser to refuse cookies or to alert you when cookies are being sent, but it is possible that some parts of the site will not function properly if you do so. We may also use Google Analytics Advertising Features which allows us to collect information on our website visitor demographics. You may opt out of this by contacting Google at any time.
Any questions or additional information regarding our privacy policy may be directed to our Customer Service Department at support@promenamarkets.com